Customer Feedback USA

LOS ANGELES
Pedro Villarroel
Pedro Villarroel
5 out of 5 stars
2 weeks ago
Was a amazing experience the ban was in perfect condition , modern , secure and everything works perfect, the staff was super friendly .. one of my favorite trips in my life im gonna repeat it .
Kathy McCandless
Kathy McCandless
5 out of 5 stars
2 weeks ago
Aw what an experience!!!!! ❤️ From the moment I booked with TA I started to receive emails with tips, tricks and ideas for our road trip. All docs were simple yet very informative and helpful. Definitely a bonus to begin with. TA had unlimited mileage, and their one-way fee was one of the lowest I found. On arrival at TA in SF (via train then bus) we were made very welcome. All questions we had were answered. We were given a full tour, plus instructions, of our camper. We'd paid extra for the sleeping bag/accessories kit which we were glad of. The camper was very easy to drive. I'm used with a RHD manual (Abarth), so a LHD and automatic and it was huge in comparison 😂 Once I got the hang of it it was easy! We travelled to LA via the PCH (mostly - landslides caused a rather long detour) We drove just over 800 miles with no mechanical issues. We opted to stay in campsites along with way: Monterey, Big Sur, Morro Bay (my favourite and the best VFM), and Malibu Creek. Returning the camper to LA...
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Célestine HA
Célestine HA
5 out of 5 stars
3 weeks ago
Luis was very nice with us when we came take the van and when we return it. He explain everything very well and when we return the Van he listen to all of the trouble we meet during the trip and take notes. Hope they will fix it ! Thank you so much !
Caroline Bodger
Caroline Bodger
5 out of 5 stars
2 weeks ago
We had a great experience - our van was an older one and it had a few idiosyncratic problems but once we'd got the hang of things, we loved it. One or two basics in terms of maintenance and helpful equipment was missing but essentially it was a great, tough and rugged vehicle that never really let us down - highly recommend...
Jutta Hackstock-Sabitzer
Jutta Hackstock-Sabitzer
5 out of 5 stars
in the last week
We drove 3200 miles in 2,5 weeks and the van was absolutely reliable. From sea level up to 10,800 feet. I appreciate the values of Travellers Autobarn and the feeling of freedom while travelling. I recommend Travellers Autobarn to all who like escaping from daily life and todays convenience and experiencing the essentials.
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SAN FRANCISCO
Debbie Lee-Silao
Debbie Lee-Silao
5 out of 5 stars
a month ago
My husband and I got the relocation deal from LA to SF. The van was fantastic. Plenty of space, very comfortable, easy to maneuver. We enjoyed the stove, it was convenient to cook. The sleeping area was also comfortable. The lady at the Hayward location was helpful! We checked out at 9am today (Monday) and the process was very smooth and quick. Thank you Traveller’s Autobarn!
Tee Lee
Tee Lee
5 out of 5 stars
in the last week
We rented the Kuga Campervan for our one-week trip from San Francisco to Joshua Tree and other areas in southern California. This was our first campervan travel experience and we are happy to say that our expectations have been met. The booking process was straightforward and operation instructions were clearly communicated. The van and its features were exactly as described. There was ample storage space and everything was clean. The staff members were all very pleasant to deal with. They were kind enough to accommodate an after hours drop off. Thank you for an unforgettable experience! We will be renting again!
Kathy McCandless
Kathy McCandless
5 out of 5 stars
2 weeks ago
These guys are amazing!!!! Warm welcome. Very knowledgeable. Took their time. Answered all my daft questions. Camper was the welcome third wheel on our epic road trip!! Couple of blips with the camper but nothing major (ie nothing mechanical) Prices competitive and one of the lower fees for one-way. Lots of information emailed through after booking which proved very useful. I highly recommend hiring from TA.
Sophie Leclerc
Sophie Leclerc
5 out of 5 stars
in the last week
I had an amazing experience renting the Hi5 camper van from Travellers Autobarn. The Hi5 Campervan was spotless and well-maintained. I really enjoyed the double fridge, the open layout, and how smoothly the van handles the road. The staff provided excellent service, offering helpful advice and ensuring a hassle-free experience. I highly recommend Travellers Autobarn to anyone looking for a fantastic camper van rental company. They made my journey unforgettable. Thank you, Travellers Autobarn!!!☺️
roxana B
roxana B
5 out of 5 stars
a week ago
If you want to do a road trip and you know you will drive lots of miles than rent from Travellers Autobarn. We have rented for almost one month a van in San Francisco and did whole California with it, from mountain to beach. The cars are little old but reliable. We had no problems with the one we had (a Chevy). The pick up and drop off of the van was super smooth, the staff was nice and answered to all questions we had which were not few as it was our first time to do this kind of road trip in a campervan. Also the manual and internet site have plenty of useful information. The space inside is quite good for two but it can fit an additional small/medium size adult. There is everything that you need for cooking (maybe the staff could add a corkscrew and a pair of scissors) and for sleeping. Depending on which season you go, you can rent the fan or the heater. All in all, the road trip was awesome!
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LAS VEGAS
4.6 out of 5 stars
John Petty
John Petty
5 out of 5 stars
3 weeks ago
We had the trip of a lifetime with Travellers Autobarn! We camped at multiple national parks with no problems at all. The van was comfortable and clean. Zia, at the Las Vegas Depot, was great to work with and made the process super easy. We have rented with a different camper van company in the past and Travellers Autobarn is much better at planning and up front with details and fees. Thanks to everyone at TA for the wonderful road trip!
Rodarius Shakur
Rodarius Shakur
5 out of 5 stars
a week ago
Their hi top vans have everything you need!! You absolutely won't find a better value. The van was clean, nicely designed, and drove perfectly. I especially loved the flexibility of the table/bed/couch set up. The customer service can't be ignored also! Very personable staff who care about their customers and their business. Well done managers Cheyenne and Zia! You've definitely earned a return customer!
Angelica Darby
Angelica Darby
5 out of 5 stars
a week ago
Honestly best choice I could've made! I loved the experience with this company and Cheyenne and the other gentleman in the office were very kind, friendly and helpful when it came to getting everything prepared and explaining the process. Plus it was super quick check in and check out. I love the Kuga Van. It was spacious comfortable and it didn't feel tight even when the bunk bed was pulled out. Front row has 3 seats with belts and it was honestly pretty comfortable. For reference on how good the space is, my fiance is 6'2" with 28" shoulder width and he had a good amount of space. The car drove great and gas mileage was pretty good too! We drove from Vegas ➡️ Zion ➡️ Denver, CO ➡️ Brian Head, UT ➡️ Vegas. Will definitely do this again!
Carmen Montejo
Carmen Montejo
5 out of 5 stars
4 weeks ago
I had a fantastic experience with my campervan! Its was far and beyond expectations and the prices were really good! The van was great and they provide so many extras that are really handy! The customer care is awesome, friendly, easygoing and helpful!
Adventure mamaof3
Adventure mamaof3
5 out of 5 stars
a week ago
From the moment we picked up our van the attention to detail and making sure we had everything for our trip was absolutely perfect. We had a wonderful time exploring Nevada and Arizona in this Hi 5 campervan.
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